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Behavioral Health QA/QI Coordinator

Center for Human Development, Inc. is seeking a full-time Behavioral Health QA/QI Coordinator to oversee the quality assurance of behavioral health services and programming. Leads quality improvement projects for the behavioral health team. Works under the general supervision of the Mental Health Director. Provides consultation, training, and technical assistance to behavioral health teams regarding ongoing continuous improvement processes.  This position is appointed by the Admin Council. 

The Requirements
LCSW preferred, Master's degree in a social sciences field required.

Three years’ experience in a comparable position dedicated to quality/ health improvement in a coordinated care/managed care organization or provider group or governmental agency or similar setting preferred.

Previous practice experience in a clinical setting

Must possess a valid driver’s license and pass all criminal history check requirements and drug screenings.

Ability to function in a team-based environment.

Ability to manage individuals and teams through coaching, mentoring, training and delegation.

Ability to develop and implement policies and procedures.

Effective oral and written communication.

Essential Duties
Leads effort by behavioral health team to identify and set annual goals for quality improvement of services with a focus an improved clinical outcomes.

Works with clinical supervisors to hold staff accountable for performance measures including, but not limited to: operational and delivery of service standardization, productivity, timely documentation of clinical services, best practices in documentation, compliance with Medicaid and other regulatory and funding authorities, etc.

Works closely with Compliance Coordinator and behavioral health team to ensure timely and accurate submission of all reports required by state, CCO and funding authorities. This includes monitoring and assisting with submissions of monthly and quarterly state and CCO reports completed by other staff.

Along with Clinical Supervisors, acts as a liaison to Administrative Council providing clinical knowledge and expertise regarding QA/QI for behavioral health services.

Monitors licensure/certification requirements for all behavioral health services.

Other Duties as assigned.

The Benefits
Full-time position with attractive benefit package that includes medical, dental, vision, life/AD&D insurance, long-term disability insurance, excellent retirement benefit with generous contribution to 401k after orientation, Professional Development Plan, gym discounts, and more. Paid time off includes 1 day of sick time accrued each month, 1 day of vacation time accrued each month (increases with years of service), 10 paid holidays each year, and one month paid renewal leave every 7 years! Qualified as a NHSC loan repayment site.

The Area
Tired of the rat race? La Grande, Oregon is a small town in Eastern Oregon that offers fresh air, a strong community presence, virtually no traffic, and lots of outdoor recreation in the surrounding Blue Mountains.  Enjoy hiking, horseback and mountain bike trails, and ATV access at Mt. Emily Recreation Area, bird watching at Ladd Marsh, picnics along the Grande Ronde River, inland links style golf courses and more. Home of Eastern Oregon University.

August 12, 2021

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The Center for Human Development, Inc. is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, national origin, sex, age, or handicap.

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Center for Human Development, Inc.
2301 Cove Avenue
La Grande, OR 97850
In order to receive government funding, the Center for Human Development, Inc. (CHD) is required by state and county policies to charge for services it provides to the public. However no one will be denied clinical services because of an inability to pay. CHD does not discriminate on the basis of race, sex, religion, national origin, family status, age or disability. For further information on this policy contact Human Relations, 541-962-8811 or TTY 1-800-735-2900 or 711.

The Center for Human Development, Inc. is a Tobacco-Free Zone. Oregon law prohibits the use of all tobacco products in CHD buildings and on CHD property. OAR 515.051.0065